Order a repeat prescription using your NHS App or account
You can order a repeat prescription using the NHS App or by logging into your account on the NHS website.
If you’re asked to nominate a pharmacy, you can only nominate a high street pharmacy.
You’ll be able to collect your medicine in person when it’s ready. Some high street pharmacies also deliver.
Access NHS Services Online
Non-urgent advice: The NHS App provides a simple and secure way to access a wide range of NHS services, manage your health, and communicate with your healthcare providers conveniently.
What you need to set up an NHS login
To set up an NHS login you will need:
– an email address (with more than 6 characters)– a mobile phone or a landline number
To be able to use some services, you will also need to provide your:
NHS number or your full name, date of birth, postcode
To access your health records or any personal information you will also need to provide high level proof of who you are.
If your mobile phone number matches the one you have registered with your GP, we will use it to verify your identity.
Otherwise, you will need to provide proof of identity. This can be a:
– Passport
– UK driving licence (full or provisional)
– Biometric Residence Permit (BRP)
– UK Residence Card, or EEA Biometric Residence Card (BRC) (including temporary pass)
– European driving licence (full)
– European national identity card
If you cannot provide a valid photo ID, you can use your registration details from your GP surgery. These are:
– a Linkage Key (also known as Passphrase)
– an ODS Code (also known as Organisation Code or Surgery ID)
– an Account ID
You need to ask your GP surgery for these details.
How to order a repeat prescription
If you require prescriptions for regular and continuing treatment, it is not always necessary to see the doctor each time. Repeat prescriptions that you should be given on collection of your medication will indicate the date your medication review is due.
Prescription should be requested 5-7 days before it is due and please note that it might take up to 3 full working days for prescription to be authorised.
Other ways
- You can use a repeat prescription slip, please make sure that you indicate on the slip which medication you require and bring into the Surgery
- Order by post – please send a stamped addressed envelope if you wish the repeat prescription to be sent back to you. Please allow longer time for these to be returned to you
- A request by telephone is only available for elderly and housebound patients
- Make an appointment with an appropriate clinician when your review is indicated, a member of reception staff will be able to assist you with that
Some local Chemists offer a delivery service to patients who are permanently or temporarily housebound.